| Question |
Answer |
| What is the recommended PC configuration for the Dual or iTDC PRO 1 software? |
Answer here |
| Do I always need the EIO88 board on a iTDC controller.? |
Answer here |
| Can we get more time in the EDR alarm history event log? |
Answer here |
| What format Card Readers will the Access module support.? |
Answer here |
| At what fps do I set the EDSR series DVR's to record Audio? |
Answer here |
| How much data would usually be consumed in an hour? |
Answer here |
| I don't understand the differing connection speeds? |
Answer here |
| What are Activation Charges? |
Answer here |
| What Contract Period should I use for my connection? |
Answer here |
| What do I need to look for in different ADSL Providers? |
Answer here |
| What does Region of Installation mean? |
Answer here |
| What is a Download Excess Speed? |
Answer here |
| What is a Download Excess? |
Answer here |
| What is ADSL Shaping? |
Answer here |
| What is meant by Static IP Addressing? |
Answer here |
| What is meant by Upload Rate? |
Answer here |
| What is the Connection Time Frame? |
Answer here |
| What Telephone Line concerns should I have? |
Answer here |
| Why is Download Limit important? |
Answer here |
| Does the Ness IDTEck range support biometrics.? |
Answer here |
| Where/How do I get an ADSL connection for my Customers DVR? |
Answer here |
| How do I make it control 4 doors? |
Answer here |
| What is DSL? |
Answer here |
| What is broadband? |
Answer here |
| Do I need an ADSL Filter? |
Answer here |
| How about cancellation fees? |
Answer here |
| What do I need to know about Moving between Plans? |
Answer here |
| What are the IP ratings of the NESS Tubecams? |
Answer here |
| Can we change the http port from Port 80 on the DVR's? |
Answer here |
| How do I update my EDR1600 via Software/Floppy Discs? |
Answer here |
| How many users can access a DVR at one time across a network? |
Answer here |
| I have a modem connection problem |
Answer here |
| What mediums can be used to record/transfer EDSR data for offsite review/storage? |
Answer here |
| What types of connections can I use for remote viewing? |
Answer here |
| When Remote viewing, why do I only get blue screens with no video? |
Answer here |
| Why can't I see the EDSR series configuration settings on Powercon? |
Answer here |
| Why do I need an ADSL modem/router? |
Answer here |
| Why can't I save to CD on the Management Station? |
Answer here |
| What is the wiring legend for the Card Reader wires.? |
Answer here |
| What is the RS422 wiring configuration.? |
Answer here |
| What wiring is required to connect readers and controllers.? |
Answer here |
| I have a question that isn't covered by this FAQ. |
Answer here |
| How do I direct connect my PC to a DVR? |
Answer here |
| What are the main differences between the EDR's and EDSR's? |
Answer here |
| Why is the Playback Search Facility on the EDR's so cumbersome? |
Answer here |
| I notice on the Speedome and ZoomCam that it is impossible to focus when at maximum digital zoom? |
Answer here |
| Why does my Day/Night Rugged Dome go to B/W when I put the cover on? |
Answer here |
| ZoomCam - Low Light Configuration |
Answer here |
| Can I connect the EDR series to ISDN? |
Answer here |
| Can I use 5400RPM HDD's? |
Answer here |
| How do I lock out the Keyboard on the EDSR900/1600? |
Answer here |
| What are the Port Forwarding Settings? |
Answer here |
| What is EDR400 S/W V1.6SP1 designed for? |
Answer here |
| When Remote Viewing, I get video, but the buttons don't work? |
Answer here |
| Which CD Burner can I use with the EDR400 & EDR1600? |
Answer here |
| Which CD-RW pre-formatted CD's can i use? |
Answer here |
| Which features and fixes were added to each EDR400 software version? |
Answer here |
| Why does my EDR1600 only write to the first hard drive? |
Answer here |
| Why does the EDR400 & EDR1600 seem to have different image quality? |
Answer here |
| What are the Hdd settings for the DVR's? |
Answer here |
| PowerCon S/W Error message “The application failed to initialise properly (0xc0000142)? |
Answer here |
| What is the difference between the PowerCon Software & the standard web browser? |
Answer here |
| What Software Versions include which systems? |
Answer here |
| The Management Station cannot find my CD to burn to? |
Answer here |
| What Software package communicates with what controllers.? |
Answer here |
| What Operating Systems (OS) will the Dual and iTDC Pro 1 software run under.? |
Answer here |
| What is the wiring from the 505R and Finger007 Reader / Controllers.? |
Answer here |
| Can I fit this video balun directly to the rear BNC on a DVR ? |
Answer here |
| Will this keypad work with the M1 and EZ8/EZ24 |
Answer here |
| What Type of Network Hub should I use to connect more than one NAS to a DVR ? |
Answer here |
| What NVR can I use with this camera ? |
Answer here |
| What NVR can I connect this camera to for network recording ? |
Answer here |
| What Cameras or IP video Servers can be used with this Software ? |
Answer here |
| Can I upgrade this software to more than 4CH's ? |
Answer here |
| Can I fit a 2000GB ( 2T ) hard drive into the Ultimate DVR ? |
Answer here |
| I have moisture appearing in front of the Camera Lens how can this be removed ? |
Answer here |
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